Industry growth
0%
Auto care keeps growing
Total U.S. auto care industry sales are forecast to grow 5.4% in 2026.
Source: Auto Care Association, Auto Care Factbook, June 2026
AI phone assistant for auto repair shops and towing
Your techs are under a car and your tow drivers are on the road. Your AI assistant answers every call, gets the vehicle and location details right, and sends urgent tow requests straight to whoever is on call.
The numbers for auto repair shops and towing companies
Demand is growing, and customers expect a fast answer. Here's what the research shows.
Aging cars
0 yrs
Older cars need more repairs
The average light vehicle on U.S. roads is a record 12.9 years old.
Source: Auto Care Association, Auto Care Factbook, June 2026
Missed calls
0%
Miss the call, lose the customer.
82% of people say they'll call a competitor if you don't pick up. Fewer than half say they'd leave a voicemail.
Source: CallRail survey of 1,000 U.S. consumers, September 2025
Where calls slip through for auto repair shops and towing companies
Every missed call is a customer you already paid to reach. These are the moments it happens most.
Tow requests at night
A stranded driver calls the first tow company that answers. If you miss it, they call the next one.
Techs can't stop to answer
Every time a tech walks to the phone, a bay sits idle.
"Is my car ready?" calls
Status calls pile up all day and interrupt real work.
Quote calls with missing details
Year, make, model and symptoms get lost when someone scribbles a note.
How AI helps auto repair shops and towing companies
An assistant that sounds natural, knows your business and tells callers up front that it's AI.
Sends tow requests to your driver
It collects the location, vehicle and situation, then puts the call through or texts your on-call driver right away.
Takes repair inquiries
Year, make, model, symptoms and when they can drop it off.
Gets photos
For body work or damage, it texts a link so customers can send photos.
Answers the usual questions
Hours, location, services and what you work on, from the information you give it.
Summary and call log
Every call is summarized and logged so the front desk can follow up.
Never closes
Tow and breakdown calls get answered at any hour.
Built around how your calls really go
What it collects on every call
- Name and number
- Vehicle year, make and model
- Location of the vehicle
- What happened or what's wrong
- Photos of damage
- Insurance or roadside info if relevant
Calls that go straight to you
- Tow requests and roadside breakdowns
- Accidents with the vehicle blocking traffic
- Fleet and commercial accounts
More ways we help auto repair shops and towing companies
A lead follow-up system catches online quote requests, and a simple job tracker helps the front desk answer status questions fast.
Common questions from auto repair shops and towing companies
Will it give customers prices or diagnoses?
Only what you tell it to. It doesn't guess at diagnoses, and it only quotes prices you've given it.
Can it dispatch a tow truck?
It collects the location and vehicle details and sends them to your on-call driver immediately, by transferring the call or by text.
Can it answer "is my car ready?"
It can take the message and get it to your service writer right away. Answering status directly depends on connecting to your shop software.
Other industries we help
Home servicesPlumbingHVACRoofingGarage door repairPest controlConstruction and tradesPool service and renovationOutdoor living and landscapingAuto body shopsCleaning servicesProperty managementHealthcare and clinicsDental officesLegal and professional servicesRetail and online storesRestaurants and food serviceBeauty and wellnessSee all industries
Hear it for yourself
Call our own AI assistant and talk to it like one of your customers would. Then tell us what's slipping and we'll get back to you personally within one business day.